Easy to use CRM

Customers never forgot about your business again!

Yinava keeps your business top-of-mind with automated messaging, reminders, and targeted campaigns.

Visit tracking and loyalty points updates in real time.
Automated SMS base on customer interactions keeps customers coming back.
Professional using Yinava on a smartphone
SMS Receipt Sent Delivered

Customer notified instantly after service.

Loyalty Points Updated Auto Applied

120 points added automatically.

Customer Reactivated Reactivated

Inactive client returned after 32 days.

SMS Receipt Sent ✔ Customer Returning in 27 Days Loyalty Points: 120
Industries

Industries Growing with Yinava

Purpose-built workflows for the service businesses that rely on loyalty and repeat visits.

Features

Designed to grow loyalty for service businesses.

Everything you need to track visits, retain customers, and automate meaningful follow-ups.

Automated SMS Receipts

Receipts that make customers feel seen.

Send beautiful, branded SMS receipts the moment a service is completed.

  • Delivery status tracked
  • Personalized with customer name
  • Works for every visit
Loyalty & Rewards

Turn visits into points and perks.

Reward customers automatically and remind them why they should return.

  • Points added instantly
  • Reward notes in campaigns
  • Coupons tailored per merchant
Customer Reactivation

Bring dormant clients back faster.

Automated outreach that reignites relationships without manual follow-up.

  • Timed reactivation flows
  • Smart segments
  • See retention impact

Pricing

Pay only for the SMS you send.

Yinava charges per message, not per seat. Buy credits when you need them and keep every loyalty touchpoint running.

SMS Credit Packs

Flexible, transparent, and built for businesses to thrive.

Top up credits, automate receipts, and monitor spend from your merchant dashboard.

Starter Pack

Perfect for new locations and pilots

Pay-as-you-go

Growth Pack

Best value for recurring SMS receipts

Volume discounts available

Enterprise Pack

Custom pricing for multi-location teams

Talk to sales

What’s included

  • Unlimited team seats for staff and admins
  • Automated SMS receipts and customer reactivation
  • Loyalty points, coupons, and rewards tracking
  • Country-based pricing and SMS provider routing
  • Real-time analytics on send volume and delivery

Tip

Set your desired SMS margin per country and keep every receipt profitable.

Contact

Let us know how we can help.

Connect with the Yinava team and build a retention strategy tailored to your business.

Drop us a message and start the conversation.

Share your goals, questions, or challenges and our team will respond with a tailored plan.

Email us anytime

hello@yinava.com

Call or WhatsApp

+233 24 9320 950
+231 77 136 5854
FAQs

Answers to common questions.

Everything you need to know about pricing, setup, and how Yinava fits your business.

How many customers have you lost simply because you didn’t follow up?

Most businesses lose repeat revenue due to lack of follow-up. Yinava automates reminders and campaigns so customers come back consistently.

What if one SMS could bring back customers today?

With Yinava, you can send targeted bulk SMS promotions to your existing customers and increase repeat visits instantly.

Are missed appointments silently draining your revenue?

Yinava sends automated appointment reminders to reduce no-shows and protect your income.

Do customers visit once and never return?

Yinava helps you track customer activity and send re-engagement messages to bring inactive customers back.

How much repeat business are you leaving on the table?

With loyalty rewards, follow-ups, and scheduled promotions, Yinava turns one-time customers into regular clients.

Are you still texting customers one by one?

Yinava lets you send bulk SMS to hundreds or thousands of customers in seconds.

How many hours do you spend reminding customers manually?

Automate reminders and free up time to focus on running your business.

What if your follow-ups happened automatically?

Yinava handles birthday messages, appointment reminders, and promotional campaigns without manual effort.