Easy to use CRM

Never let customers forget your business again.

Yinava keeps your business top-of-mind with automated messaging, reminders, and targeted campaigns.

Visit tracking and loyalty points updates in real time.
Automated SMS based on customer interactions keeps customers coming back.
Professional using Yinava on a smartphone
SMS Receipt Sent Delivered

Customer notified instantly after service.

Loyalty Points Updated Auto Applied

120 points added automatically.

Customer Reactivated Reactivated

Inactive client returned after 32 days.

Bulk SMS Queued ✔ Recipients: 1,250 Segment: Inactive 30+ Days
Industries

Industries Growing with Yinava

Purpose-built workflows for the service businesses that rely on loyalty and repeat visits.

Platform

Everything in the Yinava platform.

Built-in CRM, messaging, campaigns, and automations for business.

Customer CRM

Know every customer by name.

Centralize profiles with contact details, birthdays, and visit context.

  • Search by name or last digits
  • Category tags for segmentation
  • Welcome SMS on first visit
Visit Recording

Record visits in seconds.

Capture services, totals, and staff for every visit.

  • Service and product line items
  • Staff attribution per visit
  • Visit history with totals
SMS Receipts

Receipts sent instantly.

Send branded SMS receipts the moment a visit is recorded.

  • Template-based receipts
  • Personalized with services + staff
  • Delivery status tracked
Templates

Reusable templates for every message.

Manage templates for receipts, reactivation, bulk, and campaigns.

  • Activate one template per type
  • Dynamic tokens: name, last visit, services
  • Preview before send
Bulk SMS

Send bulk SMS with precision.

Reach hundreds or thousands with targeted messages.

  • CSV import or select customers
  • Filters by recency, spend, birthdays, categories
  • Schedule now or later
Campaigns

Launch coupon and challenge campaigns.

Reward customers with codes or visit-count goals.

  • Unique or shared coupon codes
  • Progress & completion SMS
  • Redeem coupons in-store
Automations

Set it once, keep it running.

Schedule recurring bulk or campaign sends.

  • Daily, weekly, or monthly schedules
  • Timezone-aware delivery
  • Cooldowns + max recipients
Reactivation

Bring back inactive customers.

Trigger win-back messages based on last visit history.

  • Inactive customer list
  • Template-based reactivation
  • Cooldown guardrails
Analytics

Track what's working.

Monitor visits, spend, customers, and messaging performance.

  • Overview dashboard presets
  • Bulk SMS batch stats
  • Message delivery + failures
Team & Operations

Run the shop with your team.

Manage staff access, services, and messaging credits.

  • Staff roles & PIN resets
  • Service catalog management
  • Messaging wallet + credit requests

Pricing

Pay only for the SMS you send.

Yinava charges per message, not per seat. Buy credits when you need them and keep every loyalty touchpoint running.

SMS Credit Packs

Flexible, transparent, and built for businesses to thrive.

Top up credits, automate receipts, and monitor spend from your merchant dashboard.

Starter Pack

Perfect for new locations and pilots

Pay-as-you-go

Growth Pack

Best value for recurring SMS receipts

Volume discounts available

Enterprise Pack

Custom pricing for multi-location teams

Talk to sales

What’s included

  • Unlimited team seats for staff and admins
  • Automated SMS receipts and customer reactivation
  • Loyalty points, coupons, and rewards tracking
  • Country-based pricing and SMS provider routing
  • Real-time analytics on send volume and delivery

Tip

Set your desired SMS margin per country and keep every receipt profitable.

Contact

Let us know how we can help.

Connect with the Yinava team and build a retention strategy tailored to your business.

Drop us a message and start the conversation.

Share your goals, questions, or challenges and our team will respond with a tailored plan.

Email us anytime

hello@yinava.africa

Call or WhatsApp

+233 24 9320 950
+231 77 136 5854
FAQs

Answers to common questions.

Everything you need to know about pricing, setup, and how Yinava fits your business.

How many customers have you lost simply because you didn’t follow up?

Most businesses lose repeat revenue due to lack of follow-up. Yinava automates reminders and campaigns so customers come back consistently.

What if one SMS could bring back customers today?

With Yinava, you can send targeted bulk SMS promotions to your existing customers and increase repeat visits instantly.

Are missed appointments silently draining your revenue?

Yinava sends automated appointment reminders to reduce no-shows and protect your income.

Do customers visit once and never return?

Yinava helps you track customer activity and send re-engagement messages to bring inactive customers back.

How much repeat business are you leaving on the table?

With loyalty rewards, follow-ups, and scheduled promotions, Yinava turns one-time customers into regular clients.

Are you still texting customers one by one?

Yinava lets you send bulk SMS to hundreds or thousands of customers in seconds.

How many hours do you spend reminding customers manually?

Automate reminders and free up time to focus on running your business.

What if your follow-ups happened automatically?

Yinava handles birthday messages, appointment reminders, and promotional campaigns without manual effort.