Platform
Everything in the Yinava platform.
Built-in CRM, messaging, campaigns, and automations for business.
Customer CRM
Know every customer by name.
Centralize profiles with contact details, birthdays, and visit context.
- Search by name or last digits
- Category tags for segmentation
- Welcome SMS on first visit
Visit Recording
Record visits in seconds.
Capture services, totals, and staff for every visit.
- Service and product line items
- Staff attribution per visit
- Visit history with totals
SMS Receipts
Receipts sent instantly.
Send branded SMS receipts the moment a visit is recorded.
- Template-based receipts
- Personalized with services + staff
- Delivery status tracked
Templates
Reusable templates for every message.
Manage templates for receipts, reactivation, bulk, and campaigns.
- Activate one template per type
- Dynamic tokens: name, last visit, services
- Preview before send
Bulk SMS
Send bulk SMS with precision.
Reach hundreds or thousands with targeted messages.
- CSV import or select customers
- Filters by recency, spend, birthdays, categories
- Schedule now or later
Campaigns
Launch coupon and challenge campaigns.
Reward customers with codes or visit-count goals.
- Unique or shared coupon codes
- Progress & completion SMS
- Redeem coupons in-store
Automations
Set it once, keep it running.
Schedule recurring bulk or campaign sends.
- Daily, weekly, or monthly schedules
- Timezone-aware delivery
- Cooldowns + max recipients
Reactivation
Bring back inactive customers.
Trigger win-back messages based on last visit history.
- Inactive customer list
- Template-based reactivation
- Cooldown guardrails
Analytics
Track what's working.
Monitor visits, spend, customers, and messaging performance.
- Overview dashboard presets
- Bulk SMS batch stats
- Message delivery + failures
Team & Operations
Run the shop with your team.
Manage staff access, services, and messaging credits.
- Staff roles & PIN resets
- Service catalog management
- Messaging wallet + credit requests